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Payment with QR code not working

Updated on 13 October 2023

What to do

If you can’t make payments by scanning TWINT QR codes, try the following:

Android

Open Chrome on your phone and go to “Settings” > “Privacy and security”

“Clear browsing data,” and then erase all cached images and files.
Then, still in Chrome, go to “Settings” > “Site settings” > “Third-party cookies,” and ensure that cookies are allowed.

Now close all open tabs in Chrome

iOS

Go to iPhone settings > Safari > Clear Historty and Website Data
Go to iPhone settings > Safari > Advanced --> Check that : "Block all Cookies" is deactivated
Now close all open tabs in Safari

BCV is there to help

If you still can’t make payments, please call us so we can sort out the problem.

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