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New mobile number or phone

Updated on 13 October 2023

New mobile number

If you have a new number, contact BCV by telephone to link the new number to your TWINT account.

That will ensure you can keep your transaction history, automatic payments, and loyalty cards.

New phone

Download the BCV TWINT app on your new phone
Log in to your account again, indicating you are already a BCV TWINT user
If you have forgotten your personal identification number (PIN), you can reset it automatically by tapping on “Forgotten your TWINT PIN?”

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