Be wary if you get a phone call from someone claiming to be an IT support person. When making payments, be sure to check the payee's bank details and the amount. Your log-in details are confidential, never share them with anyone!

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We will get back to you within three business days. If you have an urgent request or need help with BCV-net, please call 0844 228 228 Monday to Friday, from 7:30am to 7:30pm.

If you are a BCV client with BCV-net, we suggest you log in to BCV-net and contact us using the secure messaging service.

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