Be wary if you get a phone call from someone claiming to be an IT support person. When making payments, be sure to check the payee's bank details and the amount. Your log-in details are confidential, never share them with anyone!

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Values

Close ties

Our employees strive to build close relationships with our clients, so as to better understand their day-to-day banking needs. No matter where you are in Vaud, a BCV advisor is never more than a 20-minute drive away. And with nine regional decision-making centers across the canton, clients get responses quickly.

Professionalism

Our staff are committed to providing excellent customer service and delivering the right solutions. They are constantly expanding their knowledge, developing their skills and making use of best practices.

Performance

Our people are results-oriented, always seeking pragmatic, effective solutions in their day-to-day work. They strive for excellence, one challenge at a time.

Responsibility

Our employees take responsibility for their actions, are conscientious in their work, and are loyal to BCV and its customers. The are guided by the code of ethics of their profession and by BCV's principles of social responsibility.

For more on how we live our values at BCV, visit our Corporate Social Responsibility section or download our Corporate Social Responsibility report.

Other legal information

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